These Terms and Conditions govern your use of Boho Casino, operated by Hollycorn N.V., a company registered in Curaçao under registration number 144359. By creating an account or using our services, you agree to comply with these terms in their entirety. Our casino operates under license #8048/JAZ2019-015 issued by the Curaçao Gaming Control Board, ensuring regulatory compliance and fair gaming practices.
You must be at least 18 years old to register and play at Boho Casino. We reserve the right to request age verification documents at any time. Players from restricted jurisdictions are prohibited from accessing our services. It is your responsibility to ensure that online gambling is legal in your jurisdiction before creating an account.
We may update these Terms and Conditions at any time without prior notice. Continued use of our services after changes constitutes acceptance of the modified terms. All disputes arising from these terms shall be governed by Curaçao law and resolved through binding arbitration.
Each player may maintain only one account at Boho Casino. Creating multiple accounts will result in immediate closure of all accounts and forfeiture of any funds or bonuses. You must provide accurate, complete, and current information during registration, including your legal name, date of birth, address, and contact details.
We require identity verification before processing your first withdrawal. You must submit clear, legible copies of government-issued photo identification, proof of address dated within the last 90 days, and payment method verification. Our verification team typically completes this process within 24-48 hours during business days.
You are responsible for maintaining the confidentiality of your login credentials. Any activity occurring under your account is your responsibility. Immediately notify our support team if you suspect unauthorized access to your account. We are not liable for losses resulting from unauthorized account access due to your failure to maintain credential security.
All deposits must be made using payment methods registered in your name. We do not accept third-party payments under any circumstances. Minimum deposit amounts vary by payment method, typically ranging from A$20 to A$30. Most deposits process instantly, though some methods may require up to 24 hours.
Withdrawal limits are set at A$4,000 per transaction, A$5,000 per week, and A$15,000 per month for standard players. VIP members may qualify for higher limits. All withdrawals undergo a pending review period of up to 24 hours before processing begins. Processing times vary by method: e-wallets and cryptocurrencies typically complete within 24-48 hours, while bank transfers may require 3-5 business days.
We reserve the right to request additional verification documents before processing withdrawals. Withdrawal requests may be declined if your account fails to meet our security requirements or if suspicious activity is detected. We charge no withdrawal fees on most payment methods, though prepaid cards may incur a 3% processing fee.
All bonuses are subject to specific terms and conditions outlined in the respective promotional materials. Our welcome bonus requires a minimum deposit of A$30 and carries a 40x wagering requirement on both bonus funds and free spin winnings. Wagering contributions vary by game type: slots contribute 100%, while table games contribute only 5%.
Bonus funds must be used within the specified timeframe or they will expire. Free spins are typically valid for 7 days from the date of issue. You have 5 days to claim each welcome bonus tier after making the qualifying deposit. Maximum win caps apply to bonus funds, typically set at A$15,000.
Only one bonus may be active per account at any time. Bonus abuse, including but not limited to creating multiple accounts or using irregular betting patterns, will result in bonus forfeiture and potential account closure. We reserve the right to modify or cancel promotional offers at our discretion.
All games are provided by licensed third-party software providers and operate using certified Random Number Generators to ensure fair outcomes. Game rules and payout percentages are available within each game’s information section. We do not influence game outcomes in any way.
Irregular play patterns, including but not limited to betting strategies designed to exploit bonuses, may result in winnings being voided and account closure. This includes minimal risk betting, betting on opposing outcomes, or any other strategy we deem to be bonus abuse.
Technical malfunctions void all affected game rounds and bets. In the event of system errors, we reserve the right to correct account balances and reverse any erroneous transactions. Disputes regarding game outcomes must be reported within 30 days of the occurrence.
We are committed to promoting responsible gaming practices. Self-exclusion options are available ranging from 24 hours to permanent exclusion. During self-exclusion periods, you cannot access your account, make deposits, or receive promotional materials. Self-exclusion cannot be reversed until the selected period expires.
Deposit limits can be set on a daily, weekly, or monthly basis through your account settings. Increases to deposit limits require a 24-hour cooling-off period before taking effect, while decreases are implemented immediately. Session time limits and reality checks are also available to help manage your gaming time.
If you believe you have a gambling problem, we encourage you to seek professional help. We provide links to organizations such as GamCare, Gambling Therapy, and Gamblers Anonymous. We reserve the right to close accounts if we believe a player is experiencing gambling-related harm.
We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws. Your personal information is used solely for account management, game provision, payment processing, and regulatory compliance. We employ advanced SSL encryption to protect all data transmissions.
We may share your information with payment processors, software providers, and regulatory authorities as required for business operations and legal compliance. We do not sell or rent your personal information to third parties for marketing purposes.
You have the right to request access to, correction of, or deletion of your personal data, subject to our legal and regulatory obligations. Data retention periods vary based on the type of information and regulatory requirements, typically ranging from 5 to 10 years after account closure.
The following activities are strictly prohibited and may result in account closure and forfeiture of funds: creating multiple accounts, using fraudulent payment methods, money laundering, collusion with other players, using automated betting software or bots, exploiting software vulnerabilities, and providing false information during registration or verification.
We employ sophisticated fraud detection systems to monitor account activity. Suspicious transactions or betting patterns will trigger investigation procedures. We cooperate fully with law enforcement agencies regarding illegal activities conducted through our platform.
Chargebacks or payment reversals without prior authorization constitute fraud and will result in immediate account closure and potential legal action. All associated accounts and winnings will be forfeited, and the player will be permanently banned from our services.
All content on our website, including software, graphics, logos, text, and audio-visual materials, is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works from our content without express written permission.
Game software is licensed from third-party providers and remains their intellectual property. Unauthorized copying, reverse engineering, or distribution of game software is strictly prohibited and may result in legal action.
The Boho Casino name, logo, and related marks are trademarks of Hollycorn N.V. Use of our trademarks without permission is prohibited and may result in legal proceedings.
Our liability to you is limited to the amount of funds in your account at the time of any incident. We are not liable for indirect, consequential, or punitive damages arising from your use of our services. This limitation applies regardless of the legal theory on which the claim is based.
We are not responsible for losses resulting from internet connectivity issues, computer malfunctions, or other technical problems beyond our control. Force majeure events, including but not limited to natural disasters, government actions, or infrastructure failures, may interrupt our services without liability.
Third-party payment processors and software providers operate independently, and we are not liable for their actions or failures. Any disputes with these providers must be resolved directly with them.
You may close your account at any time by contacting our customer support team. Account closure requests are processed within 24-48 hours. Any remaining balance will be returned to you via your verified payment method, subject to our standard withdrawal procedures and verification requirements.
We reserve the right to close accounts immediately for violations of these Terms and Conditions, suspicious activity, or regulatory requirements. In such cases, we will return any remaining balance minus any bonuses and associated winnings that were obtained improperly.
Dormant accounts with no activity for 12 consecutive months may be subject to maintenance fees. We will notify you via email before implementing such fees. Accounts with zero balance may be closed after 24 months of inactivity.
We strive to resolve all disputes amicably through our customer support channels. If you have a complaint, please contact our support team at [email protected] with full details of your concern. We will investigate and respond within 10 business days.
If you are not satisfied with our resolution, you may escalate your complaint to the Curaçao Gaming Control Board through their official dispute resolution process. Their decision will be final and binding on both parties.
All disputes arising from these Terms and Conditions shall be governed by Curaçao law. Any legal proceedings must be initiated within one year of the dispute arising, after which claims are considered time-barred.
For questions regarding these Terms and Conditions or any aspect of our services, please contact us through the following channels: 24/7 live chat available on our website, email support at [email protected] with responses within 24 hours, or visit our comprehensive FAQ section for immediate answers to common questions.
Our registered office is located at Heelsumstraat 51, E-Commerce Park, Curaçao. Our customer support team operates in multiple languages including English, German, Portuguese, French, Norwegian, and Arabic to serve our diverse player community.
These Terms and Conditions were last updated on January 1, 2025, and remain in effect until further notice. By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these terms.
